SpillTech Privacy Policy

SpillTech Environmental, Inc. (“SpillTech,” “us,” “we” or “our”) owns and operates the spilltech.com and smartspillsolutions.com websites (“Sites”) and customer service telephone line at 1-800-228-3877 (or 1-770-475-3877 if calling from outside North America). This Privacy Policy (“Policy”) explains how SpillTech collects, uses, shares and stores your information when you use the Sites, do business with us over the telephone, place orders using our catalog, send us emails or faxes, interact with us through social media, provide information through electronic data interchange (“EDI”), or through any other interactions you may have with SpillTech at tradeshows, conventions and elsewhere (collectively, the “Services”). This Policy also explains how you can exercise certain rights you may have in connection with your privacy and personal information.

This Policy is effective as of: March 27, 2020.

For ease of reference, you may click on any of the following links to jump to one of the sections addressed below:

  1. Scope of this Privacy Policy
  2. Modifications
  3. Information We Collect, Use and Share
  4. Disclosure of Personal Information
  5. Your Rights and Choices
  6. Securing Personal Information
  7. Children's Privacy
  8. Non-U.S. Concerns
  9. Terms of Use
  10. Contacting SpillTech Environmental

Scope of this Privacy Policy

This Policy covers only the Services identified above, and does not apply to information which you may send us by other means. Other SpillTech sites, locations and services, whether online or offline, may have their own privacy policies, and you should consult those accordingly.

If you are within or are a resident of a member nation of the EUROPEAN ECONOMIC AREA (the “EEA,” which includes the 27 European Union Member States, Iceland, Liechtenstein and Norway), Switzerland or the United Kingdom (“UK”) (collectively, the “EU”), you are not authorized to use these Services.

The Sites may contain links to external websites, mobile applications, or other online locations, including those embedded in third-party advertisements or sponsor information, that are not controlled by SpillTech. We are not responsible for the privacy practices and data collection policies for such third-party services. You should consult the privacy policies of those third-party services for details.

Modifications

SpillTech reserves the right to make changes to this Policy at any time. Since this Policy may change as we modify or expand our Services, we suggest that you check back from time to time in order to understand how we treat your information. Our Policy’s effective date will always be set forth at the beginning and end of the Policy. Any changes will be immediately incorporated into this Policy, and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

Any change to this Policy is effective immediately. Your continued use of the Services after any changes are made to this Policy constitutes your acceptance of the changes. If any changes are unacceptable to you, you should cease all use of the Services.

Information We Collect, Use and Share

Personal information is generally defined as information that, by itself or in combination with other information, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). Personal Information can include, but is not limited to, your name, address, telephone number, email address, username and password, IP address or other online identifiers, browsing or search history, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, consumer preferences, biometric information such as fingerprints, precise location information, or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.

When using SpillTech’s Services, we may collect, use and share the following categories of Personal Information from you in the following ways:

Categories of Personal Information we collect We may collect this Personal Information when you? We collect this Personal Information so that we may? Types of third parties that may receive this Personal Information
Contact information and other data that could be used to identify or communicate with you, including your name, alias, signature, mailing/shipping address, email address, telephone number, fax number, company name, job title, role or other professional or business information, and any inferences we might draw from such information.
  • Create an account with us;
  • Submit a form through our "Find a Distributor" page;
  • Complete a request on our "Become a Distributor" page;
  • Register for a webinar;
  • Submit a request for information on goods or services offered on or through the Services;
  • Sign up to receive mailings, newsletters, e-mail updates or other communications about SpillTech products and services which may be of interest to you;
  • Request a catalog;
  • Order and pay for SpillTech products and services;
  • Submit routing requests for shipping;
  • Contact SpillTech with questions or comments;
  • Participate in a promotion, contest or survey;
  • Interact with us at tradeshows and conferences;
  • Allow us to visit your business; or
  • Provide it to us in the content of any communications you direct to SpillTech.
  • Administer your account;
  • Process and respond to your requests for information;
  • Process payment information when you order a SpillTech product or service;
  • Communicate with you regarding the status of your order;
  • Send you products and anything else you order for shipping;
  • Respond to your questions and comments;
  • Provide you with information on new products, services, promotions and other updates in which we think you may be interested;
  • Communicate with you regarding surveys, contests, sweepstakes and other promotions;
  • Provide customer service; or
  • Verify customer information.
  • Shipping and mail providers including storage facilities and dropshippers;
  • Payment processors;
  • Marketing firms including email marketing vendors;
  • Survey and other promotional service providers;
  • Customer service vendors;
  • Web hosting and cloud service providers;
  • Data analytics suppliers;
  • Product experts and technology consultants; or
  • Legal compliance advisors.
Demographic information such as gender, job title, role, other professional interests, and any inferences we might draw from such information.
  • Create an account with us;
  • Participate in a promotion, contest or survey;
  • Submit a form on the Sites; or
  • Provide it to us in the content of any communications you direct to SpillTech.
  • Administer your account;
  • Communicate with you regarding surveys, contests, sweepstakes and other promotions;
  • Provide customer service;
  • Analyze your consumer preferences; or
  • Contact you with information on new products, services, promotions and other updates in which we think you may be interested.
  • Survey and other promotional service providers;
  • Marketing vendors;
  • Web hosting and cloud service providers; or
  • Data analytics suppliers.
Credit/debit card number or other payment/financial information.
  • Order and pay for any goods or services advertised on or through the Services.
  • Process or fulfill orders and transactions which you have authorized; or
  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activity.
  • Credit/debit card processors and other payment processing entities.
Account access information, including your password.
  • Create an account on the Sites.
  • Administer your account for the Sites;
  • Detect security incidents; or
  • Undertake activities to verify, maintain and improve the safety of the Sites and Services.
  • Web hosting and cloud service providers; or
  • Technology consultants.
First-party cookie identifiers set directly by SpillTech, which may include information on your interaction with the Sites, any SpillTech application, or any SpillTech ad, and any inferences we might draw from such information.
  • Visit or use the Sites, automatically.
  • Recognize you on return visits to the Sites;
  • Analyze how you interact with our Sites;
  • Identify products and services in which you might be interested;
  • Detect security incidents;
  • Undertake activities to verify, maintain and improve the quality or safety of the Sites and services related to the Sites;
  • Debugging to identify and repair errors that impair existing intended functionality with the Sites;
  • Conduct data analysis and testing;
  • Undertake internal research for technological development and demonstration; or
  • Monitor usage of the Sites.
  • Web hosting and cloud service providers; or
  • Data analytics suppliers.
Third-party cookie identifiers, internet protocol (IP) addresses, and other online identifiers, browsing history, search history, email activity, information on a consumer's interaction with the Sites, and any inferences we might draw from such information.
  • Visit or use the Sites, automatically.
  • Monitor usage of the Sites;
  • Evaluate how you review and respond to emails we send you; or
  • Provide you with information on new products, services, promotions and other updates in which we think you may be interested.
  • Data analytics providers; or
  • Marketing firms including email analytics vendors.

We may also use or disclose any of the above categories of Personal Information we collect for one or more of the following reasons:

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections;
  • As necessary or appropriate to protect the rights, property or safety of us, our customers or others;
  • To respond to law enforcement requests and as required by applicable law, subpoena, court order, other legal process or governmental regulations;
  • As otherwise described to you at or before the point when we collect your Personal Information;
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

This Sites may use cross-device tracking technologies to try and connect your activity on the Sites across the various devices you use to access and use the Sites. You may be able to opt-out of such cross-device tracking by contacting us at privacy@spilltech.com.

By providing to SpillTech the Personal Information and other data referenced above, you agree that we may use the Personal Information and other data in accordance with the terms of this Policy. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Disclosure of Personal Information

Except as noted herein, SpillTech does not sell or share your Personal Information with any person or entity outside of SpillTech.

We may disclose certain portions of your Personal Information to analytics providers and other service providers or third parties for certain business purposes as identified above. As referenced in the table of Personal Information we collect, use and share, the Sites use cookies to deliver content specific to your interests, analyze how visitors and customers interact with our Sites, and for other purposes disclosed above. We may employ other companies to provide similar marketing services on our behalf. With our approval, these third parties may also place "cookies" for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. We do not use cookies to store credit card information or other financial information. You are not required to accept cookies. However, certain features on the Sites may not work properly (if at all) if you reject cookies.

Certain areas of the Sites may integrate with social media sharing services which will let you share content from the Sites with other online services. Your use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the relevant social media platform. Please review the privacy policies of those social media services for more information about how such platforms handle the information you provide to or share through them.

SpillTech does not knowingly collect or sell the Personal Information of minors under 16 years of age.

Your Rights and Choices

Depending on where you reside, you may have one or more of the following rights with regard to SpillTech's collection, use and sharing of your Personal Information:

  • The right to request that we disclose what Personal Information we collect, use, disclose or sell about you;
  • The right to request the deletion of Personal Information we have collected about you;
  • The right to opt-out of any sale of your Personal Information; and
  • The right not to receive discriminatory treatment by SpillTech, in terms of the services and prices offered on or through our Services, because you exercised these rights regarding the collection, use and sharing of your Personal Information.

If you would like to access, review, edit, delete or have us properly dispose of any copies of the Personal Information that SpillTech collected about you (subject to any applicable legal exceptions), if you would like to opt-out of receiving further information or limit what we share, or if you would like to exercise the above rights in any other way, please contact us at privacy@spilltech.com or call us at 1-800-228-3877 (or 1-770-475-3877 if calling from outside North America).

You may be able to opt-out of SpillTech sharing your Personal Information with the entities identified in this Policy by sending us an email at the address above, unless the sharing of your Personal Information is necessary to perform one of the following business purposes: to count ad impressions and evaluate their effectiveness; to detect, protect against, and prosecute security incidents; to debug or troubleshoot functional errors that may arise with the Services; to complete short-term tasks related to an existing interaction you have with SpillTech; to maintain or service your account; to process payments and fulfill orders or other transactions you authorize; to verify your customer information; and to ensure the safety and quality of the Services.

SpillTech will do its best to accommodate any request to delete or properly dispose of any copies of your Personal Information, but we cannot guarantee we can eliminate all Personal Information from the specified uses. Therefore, please be as specific as possible in any request to delete or dispose of copies of your Personal Information. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise to perform a contract we entered into with you;
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  3. Debug products to identify and repair errors that impair existing intended functionality;
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code � 1546);
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent;
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  8. Comply with a legal obligation; or
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

If you choose to delete certain portions of your Personal Information, it may affect your ability to use certain SpillTech Services. If the request relates to information that SpillTech needs to make the Sites or other Services function properly for you, you may no longer be able to use those Services. Any removal of content by SpillTech does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content or information.

You may grant an authorized agent written permission to submit requests regarding your Personal Information, but we may deny authorized agent requests absent proof that you authorized such agent to act on your behalf, or if we are unable to verify your identity.

SpillTech is required to verify the identity of any person or entity that requests the disclosure or deletion of Personal Information. If you have a password-protected account with us, we will use our existing authentication procedures to verify your identity. For most other consumer requests, SpillTech will ask you to provide information that matches at least two pieces of Personal Information we store about you before responding to your request. If you would like to request the specific pieces of your Personal Information that SpillTech has collected, or if you would like us to delete highly sensitive information, you will need to match at least three pieces of information we store about you, and you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information you are requesting.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

SpillTech reserves the right to maintain proper business records as required by law, or for otherwise legitimate business purposes to the extent permitted by law, even if such records contain portions of your Personal Information.

If you would like to opt-out of receiving promotional emails from SpillTech, please follow the opt-out instructions at the bottom of the email or send SpillTech a detailed email at privacy@spilltech.com.

Some browsers also have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. SpillTech does not sell your Personal Information or engage in targeted advertising, and does not independently act on "do not track" requests or similar privacy controls in your computer or browser settings. However, you may be able to opt-out of certain kinds of targeted advertising by visiting the Network Advertising Initiative website and the Digital Advertising Alliance website. Options you select are browser- and device-specific, and SpillTech cannot guarantee that these third-party opt-out tools will be reliable or effective.

Securing Personal Information

SpillTech employs industry best practices to safeguard the confidentiality of your Personal Information, such as firewalls and authentication protection. SpillTech will periodically review its security policies and implement changes from time to time. However, we cannot and do not guarantee complete security, as it does not exist on the internet. While SpillTech takes the issue of protecting your Personal Information seriously, you should exercise discretion in what information you disclose or transmit to the Sites. If you are concerned about sending information to SpillTech over the internet, please send the information by mail or call us to make other arrangements.

SpillTech retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. SpillTech will also retain collected information connected to business records for periods of time required by law. If SpillTech determines that collected information is no longer needed, it will delete such information. Our collection times will be consistent with applicable law.

Children's Privacy

SpillTech's Services are intended for individuals 18 years of age and older. Our Services are not directed at, marketed to, nor intended for, children under 16 years of age. SpillTech does not knowingly collect or sell any information, including Personal Information, from children under 16 years of age. If SpillTech learns that it has collected any information regarding a person younger than 16 years of age, SpillTech will delete or destroy the information immediately.

If there is concern that information regarding a person younger than 16 years of age was somehow collected by SpillTech, any minor, or the parent(s) or legal guardian(s) of such minor, who wishes to request the removal of the minor's information should submit their request by using the contact details provided in the "Contacting SpillTech Environmental" section below.

Non-U.S. Concerns

The Services are meant for individuals within the United States. SpillTech only knowingly collects information from individuals within the United States. If you provide information to SpillTech from outside of the United States, you do so at your own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding use of the Services, and any related data collection. You also agree and acknowledge that by providing any information through the Services, including Personal Information, that such information will be transmitted to, and stored in, the United States.

Terms of Use

The Terms of Use for the Sites are incorporated by reference into this Policy. The Terms of Use can be found at https://www.spilltech.com/termsofuse

Contacting SpillTech Environmental

If you have any questions or comments about this Policy, the Services, or your dealings with SpillTech, you can contact:

Customer Service
SpillTech Environmental
6455 East Johns Crossing, Suite 375
Johns Creek, GA 30097
Phone: 1-800-228-3877 (In North America)
Phone: 1-770-475-3877 (Outside North America)
Fax: 1-800-872-3764 (In North America)
Fax: 1-770-410-1812 (Outside North America)

SpillTech intends to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact SpillTech.

This Policy was last updated on March 27, 2020.